Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Janet1 on 11/18/2018 at 1:28 PM.

Great experience overall. Salesman was awesome finance was easy. Didn’t take up a lot of time for paperwork to be done. Very pleased with how well I was treated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New F150

By dfronab on 9/2/2018 at 3:30 PM.

I purchased a 2018 F150 Platinum. I have established a relationship with the dealership over the last 25 years and have always received a fair trade/deal on all my vehicles. My salesman, Cathy Donahou, was extremely patient and helpful. She was very knowledgeable about the trucks capabilities and options and explained each well both before and after the sale. Derek was easy to work with in finance and expedited the process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great experience!

By kedwards1 on 8/20/2018 at 7:56 PM.

The gentleman treated me with respect and went above and beyond to help me out any way they could! I will definitely go back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Garretts4232 on 7/26/2018 at 1:49 AM.

Great dealership. We have purchased our last 3 vehicles from Cogswell ( 2 new and 1 used). They are always very courteous and professional. They go out of their way to make the process as comfortable and easy as possible. The service department is excellent also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service even on the weekend

By Bushwacker on 7/16/2018 at 1:11 AM.

Ricky, Derek, Doug and the entire staff at Cogswell made us feel welcome and important to the point they stayed late on a Saturday to complete my 2 vehicle deal and we left the dealership completely satisfied customers. we will recommend Cogswell to others in our family and will continue to do business with Cogswell in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Mpgwin on 7/5/2018 at 3:58 AM.

Worked hard and bent over backwards for me best experience I had buying a car. Recommended it to all my friends thanks for the service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service in Finding the best Fit and Price

By davidkayla18 on 6/22/2018 at 12:24 PM.

This was a great service from Mike Smith. We found the kind of truck that we wanted, and he went out of his way to locate it exactly from another location, and brought it to Cogswell for us to have a lower price than what we were originally told. Saved us about $3000 in helping us. Great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to do business!!!

By todd on 6/20/2018 at 2:29 AM.

As always from the time you get there till the time you leave you feel welcomed. Went in for an oil change and came home with a new super duty. No pressure sales staff was very accommodating and worked on my wants and needs!! I have purchased 7 new vehicles and 1 used one since 2011, I am very pleased with all aspects of their business!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car referral

By Debbie pottS Mathis on 6/19/2018 at 12:24 AM.

I referred Doug and Deanna Via Cogswell sent me a $100 Check they bought a vehicle from them .Also Cogswell has checked out vehicle before I did not buy it from there but they took the time to check it out . Also of course it's going to cost a little bit of money for them to work on your car if it's not under warranty but remember if you don't keep your vehicle up and don't buy a good vehicle from Cogswell just think about The Taxi you will be paying for if you don't have it .

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good service

By Helenmelon89 on 6/18/2018 at 7:01 PM.

They helped me find the car that was right for me :) I was there from the morning until 6 pm and they were patient to help me get my car financed and find the right price for me. Very happy with my car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By DBarclay on 6/18/2018 at 4:46 PM.

It was an amazing experience. Deana Via is the one to see about your new car purchase. Very friendly made my mom happy with the truck she picked out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Jazzy0733 on 6/17/2018 at 1:04 AM.

EveryOne Was Very Helpful And Polite. They didnt make you feel like you were pressured to do anything ! They Found me an amazing deal when no one else could. I would always recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great

By umpire on 5/23/2018 at 3:43 AM.

The best dealership I have ever dealt with. No one tried to pressure me, in fact I probably pressured them. I took a while to make up my mind and the dealership was patient with me. My search always came back to them for the best offer. They have earned my business. Really a pleasurable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and easy to work with

By Rudder,sandra0511 on 5/13/2018 at 3:27 AM.

Rick Hewitt was very Friendly and easy to work with. He gave me several options to choice from when I told him what I was willing to spend. Also had suggested several ways to finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Old Chunk of Coal on 5/12/2018 at 10:07 PM.

I can do no matter how big or small your deal is, these guys will treat you good. We bought a used car for our son and were treated like we bought a brand new car! Thanks for your customer service and professionalism.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Four Time Customer

By brodanny1 on 5/1/2018 at 1:30 AM.

Have purchased vehicles from Cogswell since 1999. Each time the sales people have been courteous, and low pressure. Sometimes I financed the vehicle and found the rates to be very competitive and the process easy to understand. Other times I paid cash and that process was easy and pleasant as well. I can recommend Cogswell Motors without reservation..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent seevice and vehicles!

By Heavensr on 4/27/2018 at 10:28 PM.

This is the second vehicle I have bought from Cogswell motors and once again I received the best service & I love my Car! The service is excellent and the vehicles are quality!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING EXPERIENCE!

By tonystout8095 on 3/29/2018 at 4:34 PM.

What an amazing experience at Cogswell Motors! We had "thought" about getting a new truck but decided to look around while we were in town visiting from Virginia. We stopped by and Mike Smith talked with us to make sure he focused our experience on things we were looking for - he was invaluable in the process! After picking out a vehicle late on Tuesday, we came back early Wednesday morning and Mike had the vehicle all prepped and ready for delivery! What a fantastic experience! We've bought many vehicles over the years but never have I had such an easy transaction! Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

It was awesome

By Ekmcc2017 on 3/16/2018 at 1:25 PM.

By far the best experience buying a new vehicle. Very friendly service, very attentive, and detail oriented. Would definitely use them again when buying a vehicle.

I would recommend this dealer.

Overall Rating

3.8  

5   Friendliness
4   Overall Experience
4   Price
2   Quality of Work

Great saleman, poor service department

By Brenda K on 2/19/2018 at 8:45 PM.

Rick was a great salesman and helpful for getting everything lined up for our car. He was well informed about the car we looked at and able to answer our questions. We would go to see Rick again if we were in the market for a car. The service department experience was not as satisfying. After the car had been previously inspected we found some blatant problems that seemed to have been over looked. I don't reccomed the service department at this dealership.

I would recommend this dealer.