Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By don on 7/19/2019 at 6:28 PM. Helped by Edwardo, Santiago.

everyone at Orr were professional and courteous. handled all questions and concerns. Edwardo in sales and Santiago in finance made it an easy walk through.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By mnichols on 7/19/2019 at 12:36 PM.

Joe Gillaspy was excellent in taking care of our service needs. I would highly recommend him and Orr. He listened to our concerns and responded in a friendly and respectful manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service appointment for recall items

By ZEKEBANKER on 7/18/2019 at 7:37 PM.

Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers always treat you as a valued customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and friendly

By CamaroKarry on 7/14/2019 at 4:41 PM. Helped by David Graham.

I was in and out at the scheduled time that I easily booked online. The waiting area was clean and with lots of amenities. My car was cleaner inside than when I came. Got my free car wash and left. Overall excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By Laurie Mooney on 7/9/2019 at 5:46 PM.

Sales person listened to what I was looking for in a vehicle and helped me find and purchase it. Everyone I met at ORR during my recent 2 car purchases were very friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking for another car

By Patty54 on 7/5/2019 at 11:07 PM. Helped by Shawn young & Mike Higgins.

My 2009 Chevrolet Impala that I had purchased from Smith Chevrolet now known as Orr Chevrolet had almost reached 100,000 miles. It was time to look for a replacement. I returned to the dealership to look for another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Getting ready for vacation

By Patty54 on 7/5/2019 at 10:32 PM.

I was wanting to get my 2009 Chevy Impala road ready for my vacation. I was having an issue with air bag alert light coming on. I had a through inspection for that issue and check for other issues and cost. Thanks Joe & the mechanics & service team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Shawn Young - Superman?

By Phuong on 7/4/2019 at 9:59 PM.

We were, and are, extremely pleased with the product knowledge and sales skill Mr. Young demonstrated during the recent purchase of our XT4. Never in my many years have I felt so at ease with a salesman. I truly felt we were a team. He made our shopping extremely pleasurable Thank you for hiring such a competent and affable executive

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

On point!!

By Shopper on 7/3/2019 at 6:41 PM.

They really care about your needs when you first arrive and make great suggestions for the upkeep of you vehicle.Nothing but the best from their staff!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership around!!!

By Hunter P on 7/3/2019 at 4:56 PM.

She did such an amazing job with my situation I was in and got me the truck of my dreams I didn’t think it was going to be possible but she made it Happen!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such a smooth transaction

By Judy Martin on 7/3/2019 at 2:47 PM.

Nothing but the best service from Ike. We can always depend on him. We have bought several cars from him and are always pleased with both Ike and the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service and caring employees

By KatC on 6/29/2019 at 10:47 PM.

Took my car in for a service issue, they had great communication, provided a nice replacement vehicle, did a fantastic job at fixing the issue. During the period they were serving my car, I let them know when we were leaving for vacation and they made sure to have it competed before I had to leave, additionally my husband ended up going in the hospital so we did not go on vacation. When Shane called to follow up with me, he even asked about my husband. That kind of consideration is rare anymore and I highly value it. Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Rebecca on 6/29/2019 at 5:15 PM.

Great people. Never disappointed when you use this service department. Very professional each and every visit is thorough and fair and explains well to the customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By ready to roam on 6/29/2019 at 5:49 AM.

this was routine service and an open recall repair and so far it has always been a pleasure to work with the Orr Chevrolet team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By lmooney on 6/28/2019 at 2:49 AM. Helped by Shawn Young, Eric Keddie, Santiago in Finance.

The entire staff my daughter & I worked with in leasing her new Equinox was very knowledgeable, courteous, and listened to our needs to help find the perfect car that fit into her budget. I appreciate the team effort that went into making all that happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place

By JoJo1960 on 6/27/2019 at 9:39 PM. Helped by Mart Hurst.

Mart Hurst was great to work with. As always! He does his best to get you in the vehicle you want at a price you can afford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good car buying experience.

By Matthew on 6/27/2019 at 3:25 PM. Helped by Eduardo de la fuente.

Eduardo did an amazing job meeting our needs on buying our new car. He was very polite and took very good care of us. We will definitely recommend him and the dealership in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Radio installed

By Funmusikgirl on 6/26/2019 at 11:00 PM.

I came in and was told my radio needed to I've replaced They said they would order one and call me when it came in ..They called a few days later and said to bring my car in ..they gave me a ride home and was very nice . They had Great service and was very fast .we was expecting it to take all day but it only took a few hours ..They came and picked me up at my,home ..what great service !! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional dealership!

By Barb on 6/26/2019 at 4:12 AM.

Susan was extremely helpful, she found the car I was looking for in my favorite color and made the entire experience enjoyable and informative. Will reccomend the dealership and Susan to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Very easy to work with

By Jeffshick on 6/25/2019 at 7:20 AM.

Ready and wiling to satisfy my needs . Prompt service . Exceptional sales staff . . My over all experience was the best one I’ve Had with any dealership.

I would recommend this dealer.