Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Rental car

By BONGO.JOPLIN on 12/12/2018 at 12:32 AM. Helped by Heather Chism.

Our car was being repaired. I rented a Toyota Sienna from Heather Chism with Steve Landers Toyota and was extremely pleased with the car. Heather is a professional.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great experience with help working out my lease end option

By AYANG29 on 12/11/2018 at 10:48 PM.

Had a good experience with the dealership helping me with my lease end option and getting me a new vehicle. Even though we were probably tough at times and being undecided on certain things. They kept working with us to gives us the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By JOHNSAMUELREID on 12/11/2018 at 9:37 PM.

Always good experience at this location. They always explain what they are working on and check for recalls. Jason is always friendly and gets me in and out quickly.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

Good place to service your car

By BMCCLUNG1017 on 12/11/2018 at 9:12 PM. Helped by Mark Daniels.

I like this dealership but there are new faces every time I come in for service. Makes one wonder. My service time was quick but I think the guy who took it through the carwash afterward took a joy ride in my vehicle. I saw my car exit the carwash and after 15 minutes it had still not been brought around to the service doors. I had Mark Daniels call for it and it took ANOTHER 10 minutes to arrive. My seat had been readjusted for the driver and he gave me a wicked smile as he exited my vehicle. Made me very angry as 25 minutes of my time was wasted by this jerk. This jerk driver is the guy who is outside directing the cars into the carwash.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By DRICKENBACK on 12/11/2018 at 2:01 AM.

Everyone at this dealership is phenomenal. Kyle Croft was my salesman and I will never buy a car from anyone else ever again! They care here, and I feel like that's rare nowadays for car dealerships. Everyone was just so helpful, and genuinely happy to help you get in your dream car. I cant say enough good things about this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service work....Emissions Light

By HGirkin on 12/9/2018 at 7:44 PM. Helped by Seth.

Great group to work with will use them everytime and will refer to friends and family. Was very satisfied with every dept we have dealt with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly customer service

By ROCKETHILL23 on 12/9/2018 at 7:35 PM.

It’s great and really quick service. you won’t wait too long to get your car and really easy processing. Thanks to Steve landers crew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By JMLARSEN30 on 12/9/2018 at 7:18 PM.

Very happy with my experience purchasing a new 2019 Toyota Corrolla. Would recommend Steve Landers Toyota and Sean to anyone looking to purchase a new car

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good experience!

By danielsCJ58 on 12/9/2018 at 3:00 AM.

Lexington (our salesman) was prompt, knowledgeable and very patient with us (88 yr olds). We worked with him for 3 days and he was always customer oriented.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superior service with a smile.

By Toyotaokiefan on 12/9/2018 at 2:53 AM. Helped by Seth.

We are very pleased with our two Toyota vehicles, and the service we get at Steve Landers Toyota NWA is the best we have found. We have experienced other dealerships that started out good but flagged after a time. But this Toyota dealership continues to provide good service in swift time and very friendly and helpful personnel,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Replacing my Tacoma's rear springs

By T Man on 12/9/2018 at 1:29 AM. Helped by Drew Parker.

Landers did a great job replacing the rear leaf springs on my Tacoma and finished the job quicker than I expected. Drew did a great job taking care of us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best Toyota Dealership in NWA

By New19Camry on 12/8/2018 at 7:16 PM.

There’s no other dealership or device center in NWA that I will EVER go to again. Every single person is kind, respectful and goes the extra mile ever single time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Taylor Rocks

By BLAKELASATER on 12/8/2018 at 7:15 PM.

Service got me in and out under an hour even though it was the end of the day and very crowded! Taylor rocks! Give her a raise or a real desk!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True to his Word

By Mattman on 12/8/2018 at 7:11 PM.

My quest to find the perfect vehicle ended here.... I started looking at vehicles and was met with a friendly guy who began with an introduction. My conversation with Alex was very casual and didn't feel like a sales pitch. We talked like regular people and none of that "let's run your credit" mumbo jumbo that most dealers typically want. After informing Alex that I had to leave because I was pressed for time, we talked about another meeting time. Again he didn't ask to run my credit or pressure me to buy a vehicle. I asked him how long they are open and he said "I'll be here as long as you need me to be." When I returned later that evening, Alex was true to his word and stayed an hour and a half past closing time to help me with the process. I should also note that Chip, the finance guy, got me a better deal than what I was expecting. Over all 5 solid stars for a great experience and vehicle selection process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Purchasing Our New Car

By OSWALDLARSONJR on 12/8/2018 at 3:15 PM.

Last year we met Sales Rep Alex Corzo and made a great connection so when it was time to buy we came back to him.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Good service

By Marshall on 12/7/2018 at 10:15 PM. Helped by Seth Snyder.

Seth Snyder was especially helpful. Work was completed quickly and I believe it is all correct. Price seems high for parts needed, must be very profitable

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Kevin on 12/8/2018 at 4:51 AM.

I am given them a 5 start because they have really good teams and because they are really good in whats they are pink for their customers they make me feel confident and short about my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Ram 2500

By TWGPGA on 12/8/2018 at 3:19 AM.

Rare find with hemi engine. Drove it at closing on a Saturday. Came back in Monday after work, and sales man was waiting to greet us, as he promised.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in NWA!!!!

By TREVAWD on 12/7/2018 at 10:38 PM.

I made an appointment for Service and was greeted promptly and had a comfortable wait in the Toyota lounge area including donuts & coffee. The service was completed with a good time frame and they even washed my vehicle. Steve Landers Toyota is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I found the car I was looking for.

By KETRINA.SHYTI on 12/7/2018 at 8:40 PM.

The staff was welcoming and helpful and informative. I had a lot of questions and I was not sure which one would be the right vehicle for me but after interacting with the staff including the manager, I was able to make a decision.

I would recommend this dealer.