Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Bsmith1909 on 7/17/2019 at 5:52 PM. Helped by Mark Daniels.

Great customer service and didn’t not take for ever to get my car serviced which was great .. I have dealt with Toyota for years now and don’t see me ever using a different make

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By jenkins94 on 7/17/2019 at 6:06 PM.

Always had great service here. Friendly, fast, keeps me posted on time of service. Just a great place to go for friendly service and great work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service to Sales

By Jackie A on 7/17/2019 at 5:14 PM. Helped by Jason Jones.

Went in to get a part fixed on my vehicle and walked out with a new vehicle. The process is so smooth and easy. They really work with you on wants and needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you!

By ALLISON_MICHELLE on 7/17/2019 at 3:32 PM. Helped by Drew Parker.

Drew Parker did an awesome job at customer service. My family had been going to Fayetteville auto park for our Toyota service for almost 15 years but they are no where near as fantastic as yalls customer service. Everything from what I can tell operates smoothly and you make it easy on the customer to get in and out quickly... the process is smooth. Thank you again and thank you drew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly

By sjfant on 7/16/2019 at 8:39 PM. Helped by Taylor Wallace.

Your employees and process was a pleasure to deal with. Fast and friendly people along with reasonable rates make it easy to do business. Plus, my car was washed. Thanks! Ill be back to do other vehicles as well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best service department

By Yoda man on 7/16/2019 at 6:40 PM. Helped by Mark Daniels.

Fast friendly healpful service department no B.S. usually I don't like car salesman but David Hastings is great guy would buy from him for life. The people make the business here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

very friendly. good communication via text

By stottsie1 on 7/16/2019 at 6:19 PM.

always very friendly and professional. good communication. text when vehicle is received and then when ready. great service. waiting area is clean, as bathrooms. donuts in the am and popcorn in the afternoon. large screen television

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brooklyn was great. Took care of everything.

By David on 7/15/2019 at 3:20 AM.

Brooklyn was great. Took care of everything. She stayed in touch. She made everything very good. I wouldn’t hesitate to buy from Steve Landers Toyota again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 GMC Yukon

By BECKY.NEATHERRY on 7/14/2019 at 7:25 PM. Helped by Brian Dameron, also 5 star rating.

Wonderful to work with and extremely great staff. The Yukon is exactly what I have been looking for. When driving home, I knew I had made a good choice.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Customer Communications

By DOUG.ELMS on 7/13/2019 at 5:34 PM.

Great service overall. Customer Service Mgr’s could learn to look at Customers and speak “with” them instead of looking at and spending so much time on the computer. Use Customer language not technical terms.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding in Everyway

By Jim T on 7/13/2019 at 4:11 PM.

From the moment I drove onto the Lot and was met by Rick Jones it was a good, pressure free visit. The Sales Manager made a very reasonable offer on the Truck I was driving, my Salesman (Rick) was very helpful and answered all my questions and surpassed my expectations, and Brian in Finance went above and beyond providing outstanding Customer Service. When I left the house my plan was to drive to Oklahoma to inspect and most likely purchase a Truck I located on the Internet. I stopped by this Dealership just to check out a Truck, but I had no intention to purchase the Truck. I got a good deal on my Trade-in, a good price on their Truck, and I drove home in their Truck and I am a Happy Camper today. Thanks to all of you for making my visit positive and very worthwhile. Give Steve Landers Toyota a chance to meet your needs . . I did and it was the best decision I made in quite some time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My sales guy was awesome

By Constanceg82 on 7/12/2019 at 6:30 PM.

My sales guy wa amazing. The finance guy was amazing. He helped me and answered all my questions. I would give him 20 stars. Have to say it was one of my best experience at a dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Salego on 7/12/2019 at 5:46 PM. Helped by Kevin Dabney.

I’m always pleased by the work done by the Service Department. All aspects of this dealership are outstanding. Work was finished ahead of schedule and it was A-1!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Heavynpoole on 7/11/2019 at 5:25 PM. Helped by Brian, Dameron.

I’ve never been to a dealership that their first priority wasn’t just to sale a vehicle but to make sure you got in a truck around the payment you wanted and i felt like our budget was more important than trying to force a sale of a vehicle. Everyone was super nice and attentive to our every need. Eric is an amazing sales person and Brian was a fantastic finance guy. Me and my fiancé will never buy a car or truck again unless it’s from those two.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Kelkyb on 7/11/2019 at 5:21 PM. Helped by Juan guttierrez.

All of the service staff were great. Took quit awhile for routine maintenance. Seems they may have overbooked the device department. Took almost 2 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is always great!!

By Mike on 7/11/2019 at 5:21 PM.

I always like going to Steve Landers Toyota NWA. The staff is very friendly and helpful. I went in for my 25,000 mile service and was done very professionally.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Lincoln lady on 7/10/2019 at 5:35 PM. Helped by Daniel Butler.

Phillip and Daniel went above and beyond. Would definitely use this dealership again. Phillip was with us for the whole process. From the first phone call, working with Daniel to help meet our needs and was also able to get me a low interest rate. Daniel check on things constantly and made car buying a lot less stressful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5000 mile service

By Dksmith on 7/10/2019 at 5:25 PM. Helped by Jason Jones.

Jason Jones was my Service Writer/provider. He does an excellent job and makes sure All is taken care of in a timely manner and very kind and courteous. Even has them wash my RAV4. Appreciation him very much for his consultation and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new truck

By Claygrote on 7/7/2019 at 7:16 PM.

The sales staff were friendly, fair and very knowledgeable. This is the second vehicle I’ve bought here and it won’t be the last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Clean and professional environment

By WEBRADFORD2 on 7/9/2019 at 9:08 PM.

Able to suit needs. Extremely helpful suggestions. No one pushed us toward an uncomfortable purchase. Offer high quality sales and customer service. They were there for us!

I would recommend this dealer.