Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Organized polite excellent service

By Jodm on 9/21/2018 at 11:45 PM. Helped by Johnny Gutierrez.

Met by a polite service guy when I pulled in, taken to another polite service guy to check in. Informed of all charges. Done in the amount of time they said it would take. Nice facility to wait in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sale and Follow Up

By TKM1 on 9/21/2018 at 11:22 PM.

Eric did a great job helping me get a new 4Runner earlier in the week. He was knowledgeable and helpful. I did not feel pressured while we worked through the process. He followed up nicely on a couple of changes I wanted completed on the vehicle as a part of the deal. I am very satisfied with my experience at Steve Landers Toyota and Eric Perkins.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Happy Customer on 9/21/2018 at 9:41 PM.

Kenny Merritt listened to my car needs, worked within my budget, no high pressure to buy a car. I will continue to buy at Landers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ThE review

By Newman on 9/21/2018 at 8:49 PM. Helped by Johnny.

I brought my toyota forerunner in for its 35000 mile tune up. It was easy and when it was finished they called and I picked it back up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and good service

By MICHELLE56 on 9/21/2018 at 8:47 PM. Helped by Kevin Dabney.

Steve Landers is alway professional anytime and every time I've been. When waiting on service great spacious, comfortable waiting area. Would recommend to anyone. Worked with Kevin Dabney and he was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TKM 4Runner

By TKM1 on 9/21/2018 at 8:17 PM.

Eric and Lex were knowledgeable and did a good job with the sale. The process was organized, timely, and accommodating. They delivered as promised without pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By JasonB on 9/21/2018 at 6:28 PM. Helped by Drew Parker.

All my concerns addressed, issue resolved. I did not have an appointment but they were still able to get me taken care of that afternoon. Service manager went out of his way to get me a ride back to work quickly, ended up driving me in his personal vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome sales team

By peakbase on 9/21/2018 at 6:25 PM.

Being 62 years old, I've bought a lot of cars, trucks, and SUVs. But I just had my best experience with the purchase of a new SUV.

I would recommend this dealer.

Overall Rating

4.0  

5   Friendliness
4   Overall Experience
3   Price

great

By HogDog on 9/21/2018 at 6:03 PM. Helped by William Nabors.

we have dealt with Bill for several years, he does a great job. I appreciate his follow up before and after the sale! we will definitely give him a shot on our next purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Jmbolin39 on 9/21/2018 at 12:15 PM. Helped by Drew Parker.

I have rated this all stars because Drew Parker - answered all my questions and took took great care of not only my car but me as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By 4Runner Mom1016 on 9/21/2018 at 3:34 AM.

Marty and the other sales team members worked to make the price fair. One of the quickest and smoothest vehicle sales I have ever had.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By EATSLEEPGOLF on 9/21/2018 at 1:42 AM. Helped by Chris.

I had a really good salesman named Chris. He was very direct and helpful without being pushy or disingenuous. It was my best experience buying a car yet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seevice

By SANDRO.RAZURI on 9/21/2018 at 1:07 AM. Helped by Mark Daniels.

He was very kind and professional and got me in and out quickly !!😀😀😀 that made me happy that I had a little extra time in my day off

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By NLOSAPIO on 9/20/2018 at 11:49 PM. Helped by Jason Jones.

Went in for a recall service, but before I left I noticed a wire that had worked loose under the dash. My service advisor, Jason Jones got under the dash and fixed it.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service in a timely manner

By jnclmntar on 9/20/2018 at 10:45 PM. Helped by Johnny Guiterrez.

After correcting the erroneous pricing and giving me the discount, I was very satisfied. They worked with me on getting 2 cars serviced and my husband's car back to his work.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Leaky tire

By kellysboyle1 on 9/20/2018 at 9:05 PM. Helped by Not sure who she was. She didn’t have a desk and was helping with the crowd since it was so busy..

I called the day before and asked if I needed to make an appointment for a leaky tire- they said no just Bri g it in. I work during the day so that is an important detail. I brought it in and it was very busy. They took the car in and handed me paperwork and had me wait for a service person. I stood in front of two desks for a long time- the service men came and went and at one point one looked at me so I approached him and he sent me away. Eventually someone came and took me to the temp Desk near the two guys. I waited - it took almost two hours to fix a leaky tire then they could. It find my car. This was not typical of my experience there. Maybe I just need to make an appointment next time??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful salesman and staff

By DGORTEMILLER on 9/20/2018 at 9:04 PM. Helped by Brian D. Phillip A..

This is our second purchase from David Hastings this year and we referred my sister and brother in law. Actually enjoyed both of our purchases. David and the finance staff have made us lifetime customers. I recommend using David to anyone looking for a good deal without all the hassle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Quality of Work

Excellent service, as usual!

By bv1960 on 9/20/2018 at 8:52 PM. Helped by Jason Jones.

I'm beginning to sound like a re-run because I cannot express how happy I am and have always been with the service provided by this excellent dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By ERINLARGE on 9/20/2018 at 4:12 PM. Helped by Josh! I don't have my paperwork but he was super friendly and explained everything..

Incredibly friendly staff for my 60,000 mile check. My service was faster than expected. I even got a car wash out of the deal too!

I would recommend this dealer.

Overall Rating

4.0  

4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Ms Wallace was fantastic

By DNELG on 9/20/2018 at 2:17 PM. Helped by Ms Wallace.

Ms Wallace was fantastic. She needs a bigger desk. She was knowledgeable and did not make me feel ignorant when I asked questions. That is very important to this female customer. Thank you

I would recommend this dealer.