Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and quick service.

By Shane on 9/17/2019 at 4:58 AM. Helped by Drew Parker.

Drew always does a great job getting me in and out for my services. He is very professional and positive. I need a few more words to meet the minimum to leave a review.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Luke Grady on 9/17/2019 at 1:10 AM. Helped by Drew Parker.

I had to find a dealer to service my Toyota’s airbag due to a recall. This was my first visit and I will return because of the fast and friendly service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Eric on 9/16/2019 at 1:57 PM.

Alex is very nice and helpful and Steve Landers is been good to us . O will keep buying cars to them.please buy your car from them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

OIL CHANGE SERVICE

By stevekoc30 on 9/14/2019 at 5:53 PM.

Hada good experience didn't take to long and all were courteous, enjoyed some popcorn and soda and was able to sit comfortably in the chairs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience with Juan Valdez!

By mariafelipe67 on 9/14/2019 at 5:28 PM. Helped by Juan Valdez.

Juan V. Heard about my issue and got me right in and out with a brand new Camry! Absolutely love it!! What a great experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I bought a car, enough said!

By BHUFF on 9/14/2019 at 5:16 PM.

This was my first experience buying a car, Joe (the salesman) was great about giving me the time I needed to make my decision without being pushy but also gave me the information I needed to make an informed decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

70,000 mile service

By 2105Sienna on 9/14/2019 at 1:31 AM. Helped by Seth.

Great job plus diagnosed an issue concerning the radio/media unexpectedly rebooting. I haven’t had an opportunity to see if it fixed the problem.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price

Review of experience

By GJBARKER on 9/13/2019 at 11:19 PM.

I believe the price was reasonably fair. Herberth was congenial and effecient and the process quick. I hope this car last like my old one. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By ALEXRITZ87 on 9/13/2019 at 5:24 PM. Helped by Don’t remember who I worked with.

I like the quality of this dealer. And after they did the oil change, I noticed that my car is feeling more smooth. And they have friendly employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Steve Landers Toyota of NW AR

By SUVOWNER on 9/13/2019 at 3:37 PM. Helped by Service Technician was excellent. I believe his name was Mr. Crews..

Excellent service. They only repair what is absolutely necessary. They do not look for unnecessary issues to fix. Prices are good and reasonable. Have been using them for years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service department

By srdunn54 on 9/12/2019 at 9:16 PM. Helped by Jason Jones.

The service department at Steve Landers Toyota NWA is second to none in providing excellent service. we always take our vehicles here to be serviced!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By Ashley00 on 9/12/2019 at 5:57 PM. Helped by Daniel Butler and Brian Dameron.

Everyone was very friendly. They went above and beyond to make sure my needs and wants were met. Everything was explained very thoroughly. I would definitely recommend to others!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great customer service

By WJSPENCER5 on 9/12/2019 at 11:18 AM.

I had an issue with a previous visit that Drew was more than happy to help make right. The service was great, though the price estimate made me pause before deciding to move forward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Inspection

By MICK.BROACH on 9/11/2019 at 6:31 PM. Helped by Johnny Gutierrez, Seth Snyder, Drew Parker.

Brought a used car I was thinking about buying in for an inspection. Johnny G. got me in and out in no time and thoroughly reviewed the findings with me, giving me peace of mind. I've always had a great experience at this dealership. If they continue to provide the level of customer service that they've been providing, I always WILL go back. Good group of folks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

No Muss, No Fuss

By 19car57 on 9/11/2019 at 6:09 PM.

First service on my Highlander and everyone was very helpful and courteous. The only thing that could be handled better is signage letting you know where you should go for your appointment. Otherwise, i’m And I believe my Highlander is happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place!!

By EAGLEATTACK85 on 9/10/2019 at 9:44 PM.

Very dedicated to getting you in the vehicle you want, with the best deal in mind! Details in every aspect of the deal.i would recommend Steve Landers Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extreme Hard Work

By BFERRY2121 on 9/10/2019 at 5:44 PM. Helped by Brandon creel.

Brandon Creel worked extremely hard to get me the right deal. He stayed vigilant and professional and did not let me walk away. Everyone I worked with was professional and courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire rotation

By JANA_GRANDMA on 9/10/2019 at 5:18 PM. Helped by Taylor.

Taylor helped me to get my car repaired and she was awesome at a reasonable cost. Joplin Toyota missed some things and wouldn't help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Great Service"

By Denver on 9/10/2019 at 3:14 AM. Helped by Jason Jones.

Friendly and attentive staff. They provided fast service. Jason Jones went out of his way to insure my vehicle was serviced in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Assistance

By Chuck on 9/9/2019 at 6:31 PM.

I would to commend David Hastings for his assistance, Although I did not buy an automobile from him he took the time to show me some things that my salesman did not. He spent hours setting up some things on two different occasions. Landers is very fortunate to have this caliber person on their staff. He is definitely an asset to your company. Thanks again to David.

I would recommend this dealer.