Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, knowledgable service

By PinkLady on 5/15/2019 at 5:53 PM.

Quick check in, not a long wait for service to be completed, clean, comfortable waiting area. Have been very satisfied with all phases of business with Steve Landers Toyota of Arkansas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By YellyG on 5/21/2019 at 10:23 PM.

They were really helpful and made sure to take into consideration what I wanted & even got me a lower monthly payment price. Went I yo detail about everything & made sure to answer any questions I had. Overall great experience.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

Opportunities

By T Flo on 5/21/2019 at 10:13 PM. Helped by Taylor Wallace.

When red or yellow box has been flagged, please contact car owner to let them know versus waiting until owner picks up their vehicle. The red items notated related to my tires which didn’t feel comfortable taking but I had no choice since my primary mode of transportation. Please work with Advisors to make sure they reach out when red or yellow boxes are marked on the multi-point inspection worksheet.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick easy

By Joy5220 on 5/21/2019 at 7:37 PM.

Taken in early & added a recall to service- called once done- quick & easy. I appreciated they didn’t try to upsell services this time like before.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly

By LBREN123 on 5/21/2019 at 7:28 PM. Helped by Marty May.

Answered all our questions. Nice clean place Friendly and helpful. We own three Toyota vehicles now. We are well pleased. Love our Toyota dealer They take care of us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good!

By snt23 on 5/20/2019 at 4:52 PM.

First time buying a vehicle and had a wonderful experience. Both Scott and Kyle were very helpful and patient in explaining this process. I would recommend them!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Fast, easy purchase, no BS like Randal Ford in FS Ark.

By BKM21668* on 5/19/2019 at 11:18 PM.

Kenny Merritt was very easy going, and i felt like he treated us very well. It was THE EASIEST and FASTEST vehicle purchase we have ever made in the 27 years I've been married. . We will be back in the next few months to look at purchasing my wife a Customized Toyota Rav.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy and great car!!

By ALEXANDRIA.WOODWARD on 5/19/2019 at 6:45 PM. Helped by Bryan Sutton.

A friend recommended Phillip Aulenback to me on Facebook. I started messaging him about my crazy situation; wanting a 3rd row suv, low budget, low credit, etc. He said no problem and sent me a few options. I sent him the ok to run my credit to see if we could even get it, and he had me approved. I still wanted to do a bit of shopping around before purchasing, so we went to a few places in Conway and Russellville, found an ok car at another dealership, but they wouldn’t approve without a co-signer. Left very upset as we were in Conway. Decided last minute to head to Rogers to look at the Pathfinder Phillip had told me about. Got there at 730 (they close at 8) and LOVED the car. Paperwork was all ready for me to sign. This was the easiest car purchase I’ve ever made. Bryan and Danny stayed late getting everything finished for us. Not only that, I LOVE my new car!! They have a great selection of used vehicles with outstanding prices. I’d recommend them to anyone! I drove 3 hours and would do it again in a heartbeat.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Quick sale

By Brindle,marly on 5/18/2019 at 10:10 PM.

Good service and Barry helped us get the car we wanted for our son at the price we wanted. No hassles. I didn’t want to spend all day at a dealership and I didn’t have to!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service and place

By Jay on 5/18/2019 at 6:04 PM. Helped by Taylor.

I wasn't able to get through when I called to schedule an appointment so I drove in to see if I could be serviced for an Oil Change & Filter. I was given the estimated wait time of 1 hour. The waiting area was awesome and right on time for my needs, having 2 toddlers with me. There were TV's, snacks, a kids table and toys to keep them occupied. My vehicle was done just within the quoted timeframe. This being my first time there, Taylor checked for recalls and found there were 3 for my vehicle, so we scheduled a return visit for that.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice Employees There

By weluv2laf on 5/18/2019 at 5:51 PM. Helped by Josh Murrah.

My whole experience there was very nice from the time I drove up and someone met us in the pull in area. Josh, my service rep was extremely nice! He made sure that my two grandkids got a treat. The waiting area was very nice and even had a table for children with some toys. A park was close by so we went there while waiting. I was notified when to come back. The whole experience was pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The sales man was Amazing!! Hands down A+

By Usarmy_man67 on 5/18/2019 at 5:40 PM.

Hands down the best car dealership in the region!!! Our sales man was very attentive to our needs and treated us like family!! Highly recommended!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service, exceptional team

By Brick2 on 5/17/2019 at 6:08 PM. Helped by We know him as Johnny Gutierrez.

I called in, had a small issue with my car, they allowed me to bring it in the same day and I even took care of the issue with a minimal amount of wait time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and timely service

By MKEPCHAR on 5/17/2019 at 5:54 PM.

Brought my Highlander in for an oil change after receiving a phone call that we had a free oil change from buying our vehicle certified. I showed up early for the appointment due to a change in my schedule. I was actually told that the vehicle did not need an oil change yet and was surprised at the honesty shown by the service department. I decided to change the oil anyway and it was completed very quickly. I was actually done before the time of my originally scheduled appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Salego on 5/16/2019 at 7:14 PM. Helped by Juan Gonzalez.

I’ve been a Steve Landers customer since moving here 5 years ago. The service advisors are friendly and knowledgeable. The waiting lounge is well equipped with large screen TV, popcorn maker, and free sodas, coffee and water. I will definitely purchase my next auto here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Landers Toyota

By Robinbobby2018 on 5/16/2019 at 6:58 PM.

This was the smoothest, low pressure sales rep I have ever dealt with buying a car. Joe took care of everything and I showed up and bought the vehicle. Everyone very kind and helpful! Thank you Joe and Landers Toyota! Robin A Fojas

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price

Rented a Van

By Carbonzen on 5/16/2019 at 5:40 PM. Helped by Heather.

Best deal ever!! Rented a van for two days and it was a bargain! Doing it again next month. Highly recommended!! Great experience. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Visit!

By RowdyRed on 5/15/2019 at 9:43 PM. Helped by Taylor Wallace.

Enjoyed an excellent service appointment today at Landers Toyota of NW Arkansas. Service Advisor, Taylor Wallace took great care of my service needs and double-checked several things for me. Thanks, Taylor!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30000 mile check up

By Lewis, Debra65 on 5/15/2019 at 8:39 PM.

Drew Parker was the advisor but his name was not on the list. He was very friendly and explained and answered all my questions . I was very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

25,000 checkup

By tonij on 5/15/2019 at 12:36 PM. Helped by Johnny Gutierrez.

I work with Johnny Gutierrez most times when I come in. He is great. So friendly and helpful. I actually go to him even if someone else is available.

I would recommend this dealer.