Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They got us the vehicle I wanted with nothing down.

By lwyatt on 5/1/2019 at 1:01 AM. Helped by Gage Stover.

My husband and I stopped at Car Choice looking for an SUV. They had the one on the lot that we liked on their web-site. It was what I was looking for. We didn't think we could get it because we have a low credit score. The salesman, Gage Stover and the employees went above and beyond to get us this vehicle with nothing down and reasonable payments. If you're looking for a vehicle; I recommend Car Choice first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience at Car Choice

By Msree_52 on 7/17/2018 at 2:14 AM. Helped by Maria Valadez.

I had a WONDERFUL experience at Car Choice of Jonesboro & my sales person was amazing, she calmed my nerves & kept me positive, she is so awesome....

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lemon peddlers

By Grandmawalking on 7/1/2018 at 10:15 PM. Helped by Hunter Webb.

I purchased a chrysler town an country van from them. It has an electrical issue that nobody seems to be able to fix. It shuts down going down the road. Sometimes wipers come on and horn wont stop blowing. Sometimes it will crank. Sometimes it wont. So Ive had it back to the chrysler dealership several times and nobody can fix it. Its not the brain. I still owe $6000 on it and car choice doesnt want it back. Im paying 340 a month plus full coverage insurance for a vehicle that is unsafe to drive and is basically a death trap that I wont sell to anybody else. I dont want to ruin my credit so I just keep paying for this expensive lawn ornament. I will NEVER recommend car choice to anybody. I will go down the road to Fletchers or Premiere for my next vehicle.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people and awesome service

By LaCrystal Mitchell on 4/21/2018 at 11:11 PM. Helped by Kyle cantrell.

My husband went in today because we lost our last vehicle in an unexpected accident. They were so nice to us our sale guy Kyle Cantrell is always helpful and wants to get the best for you we went in and paid zero down for our brand new truck. Couldn't have asked for a better sales rep my husband and I said that from now and on this will be our car dealership. Thank car choice and thanks Kyle for all of your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was Amazing

By Ashlynnblagg on 2/8/2018 at 8:59 AM. Helped by Maria V.

Maria is amazing she listened to me and helped she went above and beyond for me and understood my payment range and helped this single mama right on out!! Thank you Maria you are absolutely amazing!! Ashley Blagg

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By Ashleemarie on 2/4/2018 at 1:14 PM. Helped by Tj Brashers.

Tj Brashers was wonderful! Attentive, helpful, and got us what we were looking for. He was very good and took wonderful care of us! I recommend asking for him when you go in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT TEAM WORK , VERY RESPECTFUL,

By Phillips,khanajai123 on 2/2/2018 at 3:46 AM. Helped by Clay Brown,Kyle Cantrell.

I was very excited walking into car choice. I absolutely love the vibe , I was very comfortable. I want to Thank CLAY BROWN AND KYLE CANTRELL for helping with my car . They actually did a very good job and was very RESPECTFUL . They fought until I got what I wanted and that’s great team work you guys I felt like I was in an out in no time .!?? I really do appreciate you guys for your help and time .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car.

By Charlotte Ann Smith-Lyle on 11/12/2017 at 11:46 PM. Helped by clay.

I bought a Toyata Carolla from Car Choice in January of 2014. My husband had just died and I needed a car. I have not had one problem with this car. Only oil changes, new tires, Never been stranded. This car just keeps going, going going! I used their finance company and everyone was very professional. Paid the car off in August of 2017. Very good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thoughtful, respectful, knowledgeable

By Sonja T on 3/23/2017 at 10:37 PM. Helped by Taylor Terrell.

I really enjoyed my visit at car choice. Taylor Terrell was very knowledgeable about the automobiles that I was interested in. She took her time answering my questions that I had about the cars I was looking at. Thank you for your time & patients

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By CBD on 3/3/2017 at 5:46 AM. Helped by Taylor Terrell.

Great place to buy a car the people are friendly and very helpful in getting you what you need to drive will recommend all my friends to Taylor Terrell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lilli on 3/2/2017 at 8:04 PM. Helped by Hunter Webb.

Everyone there is so great and helpful. It's a great place for someone who has less than perfect credit. Give them a call when you need a car.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Quality of Work

I will never visit nor purchase another vehicle from here!

By Kandi G. on 6/23/2016 at 7:13 PM. Helped by Maria Vasquez.

Please be aware of Maria Vasquez as she has no customer service, no experience, poor professionalism, and lies. I went there to trade in a vehicle and I thought everything went well. Needless to say I was wrong. First, documents about my warranty were never given to me and information was not disclosed and I had to go back to pick up the documents that were supposed to have been given to me that day. They never paid my car off. I finally found out that they didn't when my old finance company contacted me about a payment and I was still charged interest. Maria was slow to take care of it and never took responsibility. I was owed money and it took forever to get. I would call Maria about and she wouldn't follow-up like she needed to. When I finally received the money from the refund that was owed to me, it was not the correct amount and the issue is still currently ongoing over 30+ days later. Bottom line: DON"T WASTER YOUR TIME WITH MARIA! Go to someone more experienced and professional!!!!!

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

worst experience ever

By dgb2014 on 6/14/2014 at 7:38 AM. Helped by none.

we went for my daughter to buy her first car,, had an apt with a lady think she was the manager. she applied online and i spoke with lady over phone, and asked several question being that we were driving an hr to get there didnt want it to be a waisted trip,, told her i her about the 500 down, and no credit or bad credit... she said yes 90percent of our customers get in a vehicle for that or less we have several options we can get her into a good car...... well get there and went in and she said give her a second we go look around for 15min go back in she is on phone and gets someone to help us that couldnt tell us the price of any vehicle.. just wanted to know what we were paying down.... we got the run around for over 2hrs in a hot office and rude people.... they had nice looking cars way over priced but decided they could only get her into 1 for that much down the worst one on the lot..... the one she liked and 02 would be 1500 what a joke... hmmm u work there and are told to help us but took an hr just to get the price of one vehicle... what a terrible first experience... and i went over all of this over phone so she wouldnt have to go threw this... all lies... worst experience ever

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I absolutely thought Jenny did a fantastic job, she was...

By LeticiaVGlidewell4 on 6/26/2013 at 10:35 PM. Helped by Jenny Graham.

I absolutely thought Jenny did a fantastic job, she was very friendly and quite amiable, I would absolutely recommend her and CarChoice to all of my friends. She was efficient and made me feel comfortable by answering every question I had, and went into great detail about each item that concerned me, regarding costs, taxes, rates, etc. Nothing was left unanswered. My overall experience was wonderful, I never felt pressured, or coerced in any manner or form. I was allowed to ponder and think about the purchase of the vehicle, before making my decision to buy. The car was clean, and was in very good condition. Jenny showed me features inside the car and made sure I knew how to operate and shift the gear stick. I also liked the fact there was a Car Fax in the vehicle and was even allowed to test drive it and take it out to my mechanic. I felt the price of the vehicle was reasonable and appreciated all of the hard work that went into helping me purchase my beautiful car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recently purchased a 2009 Chevy HHR from Carchoice and...

By saramcdonald3367 on 2/24/2013 at 5:26 PM. Helped by Jenny Graham.

I recently purchased a 2009 Chevy HHR from Carchoice and fell in love with the car and the service. The day before the purchase we spent 4 HOURS at Bayird Motors and was told how I was going to spend my money. Not at Carchoice, We walked in and Jenny treated us like people instead of a sale. I couldn't be happier about carchoice, I got an excellent vehicle at a great price.

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a gmc sierra great truck vehicle is in excellent...

By staxx14 on 11/24/2012 at 8:04 PM. Helped by jahbari.

Bought a gmc sierra great truck vehicle is in excellent condition . Very good n friendly service .will do buiseness there in the future thanks jahbari

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We looked at cars at several different places, even drove...

By Lauren Isbell on 9/1/2012 at 2:20 PM. Helped by Jenny Graham.

We looked at cars at several different places, even drove one home over night, but found a much better deal at Car Choice! Jenny was my sales person and she was great! Nice, friendly, and worked very hard on getting me approved. Thank you, Jenny!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

B.J. gave us the keys to all of the vehicles we wanted to...

By patrick.mcnamee1 on 8/25/2012 at 9:39 PM. Helped by B.J. Humphries.

B.J. gave us the keys to all of the vehicles we wanted to test. No pressure at all. Let us decided what we wanted then got us in it. A very pleasant experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jahbari was very personable and excellent to work with. ...

By razorbacker2 on 8/8/2012 at 1:05 PM. Helped by Jahbari McLennan.

Jahbari was very personable and excellent to work with. We got the vehicle that we wanted at a very good price. We are very happy with the experience we had at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely LOVE Car Choice of Jonesboro! Very friendly...

By hadliesmom1110 on 7/28/2012 at 6:26 PM. Helped by Big Will & Mike.

Absolutely LOVE Car Choice of Jonesboro! Very friendly and helpful people and great cars! Thanks Big Will & Mike! Y'all were wonderful to work with! :)

I would recommend this dealer.