Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mi amigo Dom

By Marco velarde on 9/17/2019 at 1:25 AM.

Si nesesitan un carro Nuevo o usado Crain Kia es el lugar indicado. Dom iso mi experiencia de mi primer carro muy facil y rapido.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & Easy

By Thorlock1248 on 9/14/2019 at 9:12 PM.

Worked with Dominic. Very knowledgeable, very professional, and extremely easy going! Very pleased with our experience here and will be back for the next purchase. There is a reason Dom Does Cars, he excels at it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Raeganjohnson on 9/12/2019 at 5:31 PM.

Had been to several dealerships and wasn’t getting what I was looking for. Dominic made the entire buying process seamless. His teammates were more than willing to jump in and help when he got busy. Thankful for the entire Crain Kia team for the great buying experience. We love our new Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, easy, friendly, and affordable!

By Brittney Koonz on 9/7/2019 at 4:02 PM.

I absolutely loved my visit here with Dom! He was so friendly and he made it quick for me! He talked absolutely great prices and got me into my first car! I highly recommend coming to Crain Kia in Fayetteville, Arkansas! I’m enjoying every bit of my new 2019 Kia Forte!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10/10

By Elizabeth Butler on 8/28/2019 at 12:26 AM.

Bought a 2020 Kia Soul from Crain today. They listened to my needs, an had me in a car an out the door pretty fast. Our salesman, Dominic, made buying a car as enjoyable as it could possibly be. I would definitely recommend them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bill Taylor & my Kia Soul ROCK !!

By Blondedago on 8/20/2019 at 12:21 AM.

I hated the idea of having to buy a new car I was dreading the pressure and the hassle from car dealers. However I walked into Crain Kia and was pleasantly surprised when doing business with Bill Taylor. Bill was honestly the best sales person I've ever ran across while buying a car. Relaxing no pressure no hassle. I will definitely recommend Bill to my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely unexpected!!

By Mistynesmith on 8/18/2019 at 4:03 AM.

I just stopped by to check out the new Kia Souls (Best car I have ever owned and I just bought my 2nd!) I had no idea that I was actually going to take one home today! They were very respectful and NOT pushy (I would have left lol). I didnt believe him when he said I think we can do this just give me some time. A few hours later I got the call that we were approved. Blew my mind! They went over and beyond and far exceeded my expectations of car salesmen or dealerships in general. They could have gotten me approved easily on another vehicle but they took the time to figure out how to get me the one I really wanted! I still cant believe it is in my driveway! Thank you Crain Kia! Thank you Dom Does Cars! We are customers for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and pleasant experience

By Jonathan on 8/16/2019 at 1:06 AM.

Staff was courteous and helpful, I contacted ahead of time to arrange a test drive and everything was ready when I arrived. Overall a great experience and I would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless experience!

By stephg711 on 8/10/2019 at 11:12 PM.

I went to this dealership knowing what I was after and they made my car buying experience effortless! Dominic was by far the best salesman I’ve ever worked with! He was so friendly, energetic, & personable and wasn’t pushy at all! I will definitely recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely happy

By Sunnysue2 on 8/8/2019 at 1:28 AM.

Crain Kia of Fayetteville is AWESOME! Friendly staff, very nice to work with. My salesman Dominic Box was very nice informative, patient & a great pleasure to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership

By Kirk Stef on 8/7/2019 at 7:58 PM.

Dominic was amazing. I’m not going to write a long length review to take everyone’s time reading but let me say Dominic had everything set up for me since I was flying from Florida. I had a ride arranged to and even offered back to the airport if I was not driving the car back. As well as if I wasn’t on a time schedule offered dinner. Check out his Facebook “Dom Does Cars” to see my video with him and my experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First Car

By 051515as on 8/7/2019 at 6:57 PM.

I appreciate Dominic Box and Crain Kia of Fayetteville, AR for helping me find my first car. I love my car and My first car experience. Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy purchase!

By Mrsthefifth! on 8/3/2019 at 5:08 PM.

The staff at Crain Kia made this the easiest car buying experience I have ever had. From picking out the right vehicle for our family to getting us the right financing, everything went smoothly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Joevega on 8/1/2019 at 10:09 PM.

Dominic Helps us with the process of your daughters first car. He made the application and pre qualification process smooth and speedy. He was very knowledge through the whole process. We enjoy doing business with him we came back the next day and bought a second vehicle. Absolutely everyone at the dealership was very helpful in the process of our car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressive salesmanship and very professional

By Jc91710 on 7/30/2019 at 4:52 AM.

If you want straightforward salesmanship without any games, please visit our newest friend Dominic! He's wonderful and I'd like to thank him for helping me and my step daughter pick out our new cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By atbaker1987 on 7/20/2019 at 10:15 PM. Helped by Austin Maize.

Dominic with Crain Kia Fayetteville was incredibly helpful throughout the entire buying process - He greeted me at the door, showed me the car I was interested in, explained the features of the vehicle, and got me through the paperwork thoroughly, quickly, and easily. It’s refreshing to have such professional, personable, and knowledgeable salespeople to give me peace of mind for such a large purchase. Thank you for all of your help, Dominic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don does cars will treat you right!!! Go see him for a car!!

By Rainbow1! on 7/20/2019 at 1:10 AM.

2nd vehicle we got from Dom!! Dom will work hard to get you in a vehicle that you need. He will answer any questions you have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No games!

By Semrad4 on 7/15/2019 at 1:29 PM. Helped by Lisa in finance.

Our salesman (Dom) was great to work with and a very nice young man. He went to bat for us and got us everything we asked for. They did not play games with us and we drove away in the exact SUV my wife wanted. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Deal Done Right

By AutoCareMarty on 7/13/2019 at 11:44 PM. Helped by Austin.

I needed a new car for my business & found what I wanted at a dealership close to home. After waiting over a WEEK to finally get things wrapped up I’d had enough. We drove to Fayetteville for the day & just happened to stop by Crain Kia. We met Dominic outside & he was EXACTLY what we’d been needing at the last dealership. He didn’t waste our time, asked the right questions & found our new Kia Soul in less than 5 minutes. The Gentleman In finance, Austin had all of our paperwork finished & we were ready to go before Dominic even got back from filling up our tank! This dealership makes car buying easy & we’ll be back in December to buy another!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Experience!

By Sweet Pea on 7/13/2019 at 1:29 AM.

We can't say enough good things about our salesman, Dominic Box. He worked with us to find just exactly the right vehicle, a 2020 Kia Soul, at the right price. He arranged for us to have a loaner vehicle until our new car was prepped and ready. He answered all of our questions or was able to get the answers quickly. He is knowledgable, thorough, efficient, helpful and friendly. Dominic followed up our sale with a handwritten thank-you note and called to make sure we were happy with our purchase. Very professional. The paperwork was prepared correctly and thoroughly by the lady in the office. We received the registration paperwork in a short period of time. Everyone at the dealership was helpful and friendly. They went out of their way to make sure we were happy -- and we are! We highly recommend this dealership and, especially, our salesman, Dominic Box. Tom and Brooke Gertsch

I would recommend this dealer.