Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Buying my next car at Orr for sure!

By bstetz5 on 8/19/2019 at 1:50 PM. Helped by Tray Dixon.

It was a great car buying experience. The salesman was super helpful and answered all my questions putting me at ease. They also explained the paperwork and additional service options very thoroughly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Bigdogg101 on 8/18/2019 at 10:39 PM.

Very quick and friendly service. Will be back for future services. Blah blah blah blah blah done. Have a nice day see you next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience.

By Jabbey on 8/17/2019 at 9:05 PM. Helped by David Graham.

Service Manager David Graham, always takes good care of us! We know our vehicles are in great hands! Always a fare price! Always consistent experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great buying experience

By Farmboy on 8/12/2019 at 12:14 AM. Helped by Shawn young.

All the staff were friendly and extremely helpful . Will definitely use this dealership again . I traveled a long distance and Shawn made my buying experience very enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

#happyorrcustomer

By Miss MD Haftel on 8/10/2019 at 6:57 PM.

The staff makes you feel like royalty! Relaxing waiting area. Love the coffee and donuts! Very clean and kid friendly environment. Proud to be part of the Ft Smith AR Orr family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Morgan is the BEST!!!!!

By Peglegger on 8/6/2019 at 10:14 PM.

The greatest buying experience ever!!!!! I will recommend ORR to all. Very knowledgeable about the vehicles, the whole staff is great!!!!! A winning dealership!!!!! Awesome!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn did a great job

By Gladicame on 8/5/2019 at 2:38 PM. Helped by Shawn Young.

Shawn did a great job even though we weren't looking to buy a car. Shawn has. Good understanding of each car and helped us pick the right choice. This is the 6th Chevrolet we have purchased. Thank you for bringing us back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth buying experience.

By ocoria on 8/5/2019 at 2:59 PM. Helped by Santiago, in finance..

Outstanding purchasing experience, both online and in person! Professional and knowledgeable staff, that are willing to go above and beyond for the customer! Would definitely purchase from them, in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding

By bobbo on 8/4/2019 at 12:46 AM.

have been dealing with jp for past two years and have referred several people to him that have made purchases. He goes out of his way to make sure we are taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience.

By Chevyman2122 on 8/3/2019 at 5:18 PM. Helped by Colton McGill!.

If your looking for a new ride go over and give em a look at ORR Chevy they are willing to earn your business! Ask for Colton he will get ya fixed up!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Lonnie155 on 8/2/2019 at 6:55 PM.

Mary will always contact me when it’s time for and oil change They work with me on a time that works for me Plus she sends me a reminder about my appointment

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service with a Smile!

By LeighAnn on 7/30/2019 at 5:07 PM. Helped by Dennis (maybe).

I have dealt with the Cadillac service center twice now. Both times have been an ideal experience and then some! They went well out of their way to make sure I was happy, comfortable and went above and beyond for me. I'm not looking forward to ever putting my car in the shop again, but if I do have to, I'll be looking forward to the superior service I know I will receive again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Steveo on 7/28/2019 at 11:19 PM.

Susan Brown and the staff at ORR Chevrolet provided a great shopping experience. They worked very hard to find the truck I wanted and put me in it. I would recommend them to all my friends and family. Thank you so much to Susan Brown. Sincerely Steven Furr

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased Used Vehicle

By Carbuyer 1987 on 7/24/2019 at 5:13 PM. Helped by Crystal Brewer.

We had an awesome experience purchasing a vehicle for my family. Crystal Brewer was very friendly and worked with us to get the car we wanted. She went above and beyond to make sure we were happy with the vehicle we chose. Any question I had about a minor flaw, she had the service department check it out before the keys were turned over. Would definitely recommend her and the Orr team to anyone purchasing a new/used vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Vehicle purchSE.

By gwt1955 on 7/23/2019 at 4:08 PM. Helped by Megan Chapin.

It was overall a good experience. John Powell id a great job. I was disappointed in your appraisal of my trade in , however all worked out well.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

2015 camero

By Kisncousin on 7/22/2019 at 11:36 AM. Helped by Rita Bass.

Rita Bass worked hard to get me the best deal for my trade in and answered all my questions about financing on my new Chevrolet Camaro

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change. Warranty work

By Lonnie155 on 7/21/2019 at 8:07 PM.

Great service. Fast and friendly. Everyone makes you feel like your important not just a number and seem like they are concerned about what’s important to you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By don on 7/19/2019 at 6:28 PM. Helped by Edwardo, Santiago.

everyone at Orr were professional and courteous. handled all questions and concerns. Edwardo in sales and Santiago in finance made it an easy walk through.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By mnichols on 7/19/2019 at 12:36 PM.

Joe Gillaspy was excellent in taking care of our service needs. I would highly recommend him and Orr. He listened to our concerns and responded in a friendly and respectful manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service appointment for recall items

By ZEKEBANKER on 7/18/2019 at 7:37 PM.

Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers always treat you as a valued customer.

I would recommend this dealer.