Dealer 2-Year Rating |
Dealer Reviews
Great Car!!
They were very professional and nice. Paula was quick to respond. They had the car cleaned and filled with gas. Quick and easy with no haggling!!
I would recommend this dealer.
Great people
Good inventory, friendly people, and reasonable prices make this a great car lot to purchase your next vehicle. Their website is very accurate of their selection.
I would recommend this dealer.
This is my Second Luxury Car
This is the second Jaguar XJL I purchased from Smith Imports. Since I live in Ohio, I never set foot in the dealership. I simply called Paula, my previous sales person and she handled the rest. 2 weeks later my new car was delivered to my driveway in Cleveland. The car is flawless as advertised. I’ll be buying my next car from Smith Imports no matter where I live. 😊w
I would recommend this dealer.
A blessing come true in finding my corvette at Smith’s
No pressure sales and getting the corvette that I was searching for . Actually the Corvette was more than I bargained for. The car was low miles and in beautiful condition and loaded with options from the factory. The previous owners kept it in pristine condition. I would buy again.
I would recommend this dealer.
. Second time around
This is the se6 vehicle I have purchased from Smith Imports. The staff is so friendly and eager to assist . Paula answered any and all questions I had, and made sure I understood
I would recommend this dealer.
Great Experience
It was a real pleasure dealing with this company of professionals! Everyone I met from the owner to Kayla the salesperson were friendly and no pressure whatsoever. The car was as described and there were no surprises to trade-in value or anything else. A first class operation with great people and automobiles! Definitely would buy from them again and would highly recommend them!! Keith W.
I would recommend this dealer.
Great experience!
Very helpful staff and excellent service! Cars priced competitively and high quality inventory. The salesman who helped us was not pushy and was great to work with.
I would recommend this dealer.
Horrible Experience because I am a gay African American
I have just been transferred to Memphis from the Detroit area and was looking for a new car. I was told by the owner that he didn't know much about the car I was interested in and to go find a salesperson. The one salesperson was busy and I waited 20 minutes before I decided to go back out side. I find the owner Andrew Smith speaking to a customer. The customer was white. Once he was finished I tried to speak to him again and he ignored and went straight upstairs. I could see him looking at me out the window. I guess he doesn't like the gay community or African Americans. I cannot believe this still goes on in America.
I would not recommend this dealer.
A great first time experience.
This was my first purchase from Smith Imports. Everyone was extremely helpful and attentive. There was none of the usual pressure associated with purchasing a vehicle.
I would recommend this dealer.
Spectacular Customer Service
Smith Imports not only has quality vehicles, they also have quality salespeople who go the extra mile for their customers. You will not be dissappointed!
I would recommend this dealer.
Trust
Buying a car can be an intimidating process. Buying a used car can be downright scary. Fortunately, my sons steered me to Smith Imports, and Andy's crew delivered just what my boys had promised: knowledge, professionalism, candor, and realistic pricing. If, like me, you're a woman who doesn't know a carburetor from a transmission, I would suggest that these guys are people you can trust not to take advantage. (And I love, love, love my 'new' Mercedes!!)
I would recommend this dealer.
Easy as 1, 2, 3
I just made my Fifth car purchase from Smith Imports. It is so easy for me because I am always in a hurry and have little patience (one of my many defects of character). i find the car I want online, drive to the dealership to see it in person and ask what my car is worth in trade in. I am usually in and out in less than an hour. I have had nothing but positive experiences with Smith Imports.
I would recommend this dealer.
Great experience
I really enjoyed the dealership to customer service the salesman the total package was really professional and enjoyed it.. I will refer to dealership to every friend and family that I know..
I would recommend this dealer.
Great Experience
I was incredibly happy with Smith Imports, specifically Paula and the John. I visited Smith Imports to check out one of their Mercedes. I was comparing their car with the Mercedes dealership in Memphis. The price was unbeatable at Smiths and they took care of everything, so the deal was easy. I had my own financing and a trade in, which they gave me top dollar for. The whole experience was smooth and I did not have to follow up once because they were on top of every step. I would absolutely suggest them anyone looking for a good car from a good dealer. I will also be visting them when it is time for my next car purchase.
I would recommend this dealer.
smith imports
Excellent support and inventory consists of only quality cars .Smith Imports is the place to visit if considering a Mercedes Benz . Check website used inventory .
I would recommend this dealer.
Excellent Experience
Micah was my salesman that helped me along the way during my purchase of my vehicle and he was extremely helpful and courteous. This was a very low stress, low pressure environment and I was given the ability to proceed through the process at my own pace. Every time I mentioned Smith Imports to any of my friends or colleagues, they were familiar with the credibility of the place and said that they have heard nothing but good things which made me feel even more comfortable in my decision to deal with them. I'd happily shop with Smith Imports again for my next car purchase.
I would recommend this dealer.
TOP SHELF PROFESSIONALS
From the moment you drive on the lot, you will see how organized this lot is. Being greeted with smiles and knowledge of inventory were just a few things that held me there for a purchase. Im a very satisfied customer....
I would recommend this dealer.
Easiest Car Buying Experience
My salesperson was Paula Keltner. Everything was so easy with her and she was very personable. The entire experience from test drive to purchase was complete in 2 hours. If you are looking for an experience that won’t leave you stressed out, this is the dealership to visit, and Paula is who you should ask for.
I would recommend this dealer.
great customer service
My salesman ,Micah Harris was great. He was very informative and helpful. I would recommend him and the dealership.My wife Loves our new car.
I would recommend this dealer.
Satisfied customer
There were a few glitches in the entire transaction of purchasing my vehicle from Smith Imports, but all the personnel made sure my questions were answered and everything was resolved even after the sale.
I would recommend this dealer.