Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Fast, easy purchase, no BS like Randal Ford in FS Ark.

By BKM21668* on 5/19/2019 at 11:18 PM.

Kenny Merritt was very easy going, and i felt like he treated us very well. It was THE EASIEST and FASTEST vehicle purchase we have ever made in the 27 years I've been married. . We will be back in the next few months to look at purchasing my wife a Customized Toyota Rav.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy and great car!!

By ALEXANDRIA.WOODWARD on 5/19/2019 at 6:45 PM. Helped by Bryan Sutton.

A friend recommended Phillip Aulenback to me on Facebook. I started messaging him about my crazy situation; wanting a 3rd row suv, low budget, low credit, etc. He said no problem and sent me a few options. I sent him the ok to run my credit to see if we could even get it, and he had me approved. I still wanted to do a bit of shopping around before purchasing, so we went to a few places in Conway and Russellville, found an ok car at another dealership, but they wouldn’t approve without a co-signer. Left very upset as we were in Conway. Decided last minute to head to Rogers to look at the Pathfinder Phillip had told me about. Got there at 730 (they close at 8) and LOVED the car. Paperwork was all ready for me to sign. This was the easiest car purchase I’ve ever made. Bryan and Danny stayed late getting everything finished for us. Not only that, I LOVE my new car!! They have a great selection of used vehicles with outstanding prices. I’d recommend them to anyone! I drove 3 hours and would do it again in a heartbeat.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Quick sale

By Brindle,marly on 5/18/2019 at 10:10 PM.

Good service and Barry helped us get the car we wanted for our son at the price we wanted. No hassles. I didn’t want to spend all day at a dealership and I didn’t have to!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service and place

By Jay on 5/18/2019 at 6:04 PM. Helped by Taylor.

I wasn't able to get through when I called to schedule an appointment so I drove in to see if I could be serviced for an Oil Change & Filter. I was given the estimated wait time of 1 hour. The waiting area was awesome and right on time for my needs, having 2 toddlers with me. There were TV's, snacks, a kids table and toys to keep them occupied. My vehicle was done just within the quoted timeframe. This being my first time there, Taylor checked for recalls and found there were 3 for my vehicle, so we scheduled a return visit for that.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice Employees There

By weluv2laf on 5/18/2019 at 5:51 PM. Helped by Josh Murrah.

My whole experience there was very nice from the time I drove up and someone met us in the pull in area. Josh, my service rep was extremely nice! He made sure that my two grandkids got a treat. The waiting area was very nice and even had a table for children with some toys. A park was close by so we went there while waiting. I was notified when to come back. The whole experience was pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The sales man was Amazing!! Hands down A+

By Usarmy_man67 on 5/18/2019 at 5:40 PM.

Hands down the best car dealership in the region!!! Our sales man was very attentive to our needs and treated us like family!! Highly recommended!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service, exceptional team

By Brick2 on 5/17/2019 at 6:08 PM. Helped by We know him as Johnny Gutierrez.

I called in, had a small issue with my car, they allowed me to bring it in the same day and I even took care of the issue with a minimal amount of wait time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and timely service

By MKEPCHAR on 5/17/2019 at 5:54 PM.

Brought my Highlander in for an oil change after receiving a phone call that we had a free oil change from buying our vehicle certified. I showed up early for the appointment due to a change in my schedule. I was actually told that the vehicle did not need an oil change yet and was surprised at the honesty shown by the service department. I decided to change the oil anyway and it was completed very quickly. I was actually done before the time of my originally scheduled appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Salego on 5/16/2019 at 7:14 PM. Helped by Juan Gonzalez.

I’ve been a Steve Landers customer since moving here 5 years ago. The service advisors are friendly and knowledgeable. The waiting lounge is well equipped with large screen TV, popcorn maker, and free sodas, coffee and water. I will definitely purchase my next auto here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Landers Toyota

By Robinbobby2018 on 5/16/2019 at 6:58 PM.

This was the smoothest, low pressure sales rep I have ever dealt with buying a car. Joe took care of everything and I showed up and bought the vehicle. Everyone very kind and helpful! Thank you Joe and Landers Toyota! Robin A Fojas

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price

Rented a Van

By Carbonzen on 5/16/2019 at 5:40 PM. Helped by Heather.

Best deal ever!! Rented a van for two days and it was a bargain! Doing it again next month. Highly recommended!! Great experience. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Visit!

By RowdyRed on 5/15/2019 at 9:43 PM. Helped by Taylor Wallace.

Enjoyed an excellent service appointment today at Landers Toyota of NW Arkansas. Service Advisor, Taylor Wallace took great care of my service needs and double-checked several things for me. Thanks, Taylor!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30000 mile check up

By Lewis, Debra65 on 5/15/2019 at 8:39 PM.

Drew Parker was the advisor but his name was not on the list. He was very friendly and explained and answered all my questions . I was very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

25,000 checkup

By tonij on 5/15/2019 at 12:36 PM. Helped by Johnny Gutierrez.

I work with Johnny Gutierrez most times when I come in. He is great. So friendly and helpful. I actually go to him even if someone else is available.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New tires great service

By JFees1 on 5/14/2019 at 8:29 PM.

Excellent service and good value! Purchase four new tires during April so I got one for a dollar. Great promotion and the work was done quickly And correctly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Promptness, knowledgeable and friendly.

By LDONLEY698 on 5/14/2019 at 6:33 PM. Helped by Taylor Wallace, service advisor..

Taylor Wallace was awesome. She is súper qualify for this position. Her personality, knowledge and eagerness to help by explaining carefully and in details things that I didn’t understand is what it takes . Patience too, is a most. Thanks Taylor for your help and patience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By NICKGUERRERO on 5/14/2019 at 6:05 PM.

Sales man was very professional and helpful dealership was very through in explaining about the vehicle I bought vehicle was very nicely detailed and lot was well maintained

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By MJ12 on 5/14/2019 at 5:25 PM. Helped by Joshua Murrah.

Josh was great. Always takes care of me in a timely manner. Definitely recommend reaching out to him anytime you need service done for your vehicle.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great Service Experience

By emsegel1 on 5/14/2019 at 2:16 AM. Helped by Josh was my service rep..

I've been using this service department for quite a few years now to keep my 2006 Camry on the road. The service reps have your interests at heart. They do not try to sell you unneeded service. The only repairs outside of the filters, battery and tires they have recommended has been the water pump. The car is the best I've ever owned. I'm still working on the original brakes after 180K miles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST SALESMAN EVER!

By Kslang62 on 5/12/2019 at 6:52 PM.

Sean Chase was amazing. He excepted a lot of texting prior to me coming to the dealership due to my work schedule. Once I did make it the transaction was a breeze. He knew exactly what I was looking for and in the end he found it. No hassle at all. The rest of the departments personal were great and professional as well. THANK YOU SEAN! Customer for life and I will let people know to come see you! Love my car!

I would recommend this dealer.